| Posted Date | Archived Date | Application Name | Symptom | Description |
| 05/18/2007 | 12/21/2007 | PT, HS, LA and SPIN Plus modules | "Browse by Investigator" function hangs before an investigator name can be selected. | RESOLVED 12/21/2007
After clicking the "Browse by Investigator" 'SET' button, a new window is launched, but does not return any information. The query will eventually timeout. NOTE: The Browse by Principal Investigator function is working! |
| 05/07/2007 | 12/21/2007 | Proposal Development | F&A on subcontracts many not calculate automatically. | RESOLVED 12/21/2007
Occasionally, F&A will not calculate on subcontracts when you initially enter the F&A tab. If you encounter this issue, change the Sponsor Calculation Method to Manual (line by line). Once the screen refreshes, change the Sponsor Calculation Method back to Auto (predefined...). Doing so will force the application to calculate F&A properly. If this does not work, please send an emall to pennerahelp@pobox.upenn.edu. |
| 05/07/2007 | 05/18/2007 | Proposal Development | Performance sites may appear twice in the output file. | RESOLVED 05/11/2007
After a proposal has been built and assembled, performance sites may appear more than once in the output file. This issue should be resolved shortly. |
| 02/22/2007 | 05/18/2007 | Proposal Development | Academic and Summer Appointments | RESOLVED 05/07/2007
At this time, Proposal Development does not accurately calculate salary and benefits for Academic and Summer appointments. We expect a fix for this problem soon. |
| 02/22/2007 | 05/18/2007 | Proposal Development | Subcontracts using detailed budgets | RESOLVED 05/07/2007
Currently, Proposal Development does not support the use of subcontracts using detailed budgets. The application can only accomodate subcontracts using the modular budget format. This issue should be rectified shortly. |
| 01/04/2007 | 03/29/2007 | Proposal Development | NIH Budgets | RESOLVED 02/22/2007
Currently the PennERA Proposal Development application only supports system-to-system electronic submissions of NIH proposals with modular budgets. We will advise you when the application supports submission of active NIH proposals with full budgets. |
| 10/31/2006 | 03/29/2007 | Proposal Development | Users can not update the Federal Identifier for Resubmissions | RESOLVED 02/21/2007
The Federal Identifier is a required field on the SF424 face page for Resubmissions. Currently, users are unable to update this field. We are working towards a solution, but in the interim, requests can be sent to pennerahelp@pobox.upenn.edu to update this field. |
| 10/26/2006 | 01/12/2007 | Proposal Development | Face Page for Paper Submissions | RESOLVED 10/31/2006
The face page for PHS 398 form set does not build. You can complete other sections of the proposal but cannot submit for internal review. This issue is actively being worked on and we hope to resolve it shortly. |
| 10/26/2006 | 03/29/2007 | Proposal Development | Effort on Senior/Key Persons and Personnel pages | RESOLVED 02/21/2007
When creating a subcontract, sometimes the effort of the subcontractor PI is not correctly displayed on the Senior/Key Persons screen (on the SF 424) or Personnel screen (on the PHS 398). When this happens, re-open the subcontract budget, re-save it, and re-complete the budget screens. This should refresh the calculated effort percentages for the subcontract PI. |
| 10/26/2006 | 03/29/2007 | Proposal Development | Transmittal and PI Certification | RESOLVED 02/21/2007
The PI Certification and Transmittal forms are able to be completed but generate a blank PDF. The other pages of the proposal can be completed and can be routed for internal review. The Office of Research Services will complete the PDF when they receive the proposal until this problem is resolved. |
| 10/26/2006 | 03/29/2007 | Proposal Development | Available Sponsors/Forms Version | RESOLVED 02/22/2007
We are experiencing an issue connecting to Grants.gov to retrieve current funding opportunities, therefore only certain NIH proposals are available and your proposal may be assigned the incorrect forms version. This issue is actively being worked on and we hope to resolve it shortly. |
| 03/10/2006 | 10/25/2006 | Proposal Tracking | AIS sheets missing data. | RESOLVED 03/10/2006
Some AIS online documents posted 3-9-06 are missing, or contain no, data--we are currently working on a solution. |
| 07/20/2005 | 11/01/2005 | SPIN | Users encounter errors when saving a custom layout report. | RESOLVED 07/15/2005
The scheduled resolution date for this issue is Friday, July 15, 2005. In the interim, users can select to "Display to Browser/Print" as the "Destination Option" for the report. |
| 07/12/2005 | 11/01/2005 | PT, HS, LA and SPIN Plus modules | Planned System Outage Thursday, July 14, 2005 beginning at 5:00 PM | RESOLVED 07/15/2005
Planned system maintenance and a deployment of release 10.1.01 will require that these modules be unavailable beginning Thursday evening July 14, 2005 at 5 PM and will again be available after 6 AM on Friday July 15. |
| 07/11/2005 | 10/25/2006 | GRAM | GRAM - Grant Reporting (in BEN Reports) shows 0% F&A rate for some current federal awards that should carry the full federal F&A rate | RESOLVED 08/01/2005
Due to the terms of the University's new Facilities & Administrative (F&A)
Cost Rate agreement the F&A rates were adjusted retroactively for new
federal awards with Project Start dates between July 1, 2004 and June 30,
2005. Projects on which this retroactive rate change was necessary, will
display an F&A rate = 0% in GRAM during the month of July 2005 (for which GRAM displays data through the month ending 6/30/05) because the Data Warehouse Balances data was unable to be updated with the new rate value. Following the next fiscal month end (JUL-05), the F&A rate will be updated for these projects. Please note that despite the rate display problem, the F&A amount
shown in the "Actual Spent" column of the drilldown has been correctly
calculated at the new rate of 57.5%. Unfortunately no F&A costs could be
calculated for the "Encumbered" column for these projects. This also will
be rectified with the next monthly update. |
| 06/21/2005 | 07/11/2005 | Proposal Tracking | GL Special Budget balances out of synch with PennERA for 13 Funds | RESOLVED 06/21/2005
Special Budgets were frozen in GL during the Pillar load (6/17-6/18/2005) and were not unfrozen. This resulted in the PennERA to GL Special budget journal on 6/20/05 not posting. We expect correction before 6/22/05 |
