Desktop Requirements

The new version of PennERA is undergoing comprehensive testing on a variety of browsers and platforms. Current requirements are:

• Web browser - It is recommended that users access PennERA via Internet Explorer or Firefox. For the most current version of the browser that is supported at Penn, see the Supported Products page at http://www.upenn.edu/computing/product/.

• Browser setting - Make sure your browser's cache is set to update "every visit to the page" (Internet Explorer) or "set cache to 0 MB" (Firefox). Here are the paths to change this setting:

  _Firefox (Windows)_
  
  Tools > Options... > Advanced tab > Network tab > Set the cache to 0 MB > Click the OK button
  
  _Internet Explorer (Windows)_
  
  Tools > Internet Options > General tab > Under browsing history, click the Settings button > Click the Every time I visit the webpage radio button > Click the OK button > Click the OK button
  
  _Firefox (Mac OS)_
  
  Firefox > Preferences > Advanced tab > Network tab > Set the cache to 0 MB > Close the Preferences window
  
  _Safari (Mac OS)_
  
  Browser not currently supported.
  
  

• Plug ins - No special plug-ins are required to use the PennERA modules.

• In order to view PDF files in Proposal Development (completed proposals, uploaded documents), you will need Adobe Reader on your machine.  You can download Adobe Reader from Penn's Supported Computing Products page at http://www.upenn.edu/computing/product/specs/adobereader.html.

• Pop-up windows - Certain screens in PennERA will attempt to "pop-up" additional windows. These pop-up windows may be blocked by your pop-up blocker. For instructions on how to enable these windows to appear see http://www.upenn.edu/computing/help/doc/email/popup.html.

• Windows Vista - PennERA will not work with Internet Explorer on Windows Vista operating systems. The Firefox web browser is required to use PennERA under Vista at this time.